Troubleshooting Methods to Fix QuickBooks Error 6177, 0

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Facing technical issues while working on accounting software is very common. The same goes for QuickBooks desktop software. QB users often get stuck with unwanted errors; some may arise due to incorrect setup or configuration, whereas others may occur due to corrupted company files. Facing issues while managing the company’s financial data is not only frustrating but also leads to various disruptions in business operations. One such common error is QuickBooks Error 6177.

This is a 6000 series-related error that is related to the inability of the QuickBooks software to access the company file. In this article, we will try to brief the readers about what the error is all about, how to identify it, and ways to resolve it. Therefore, make sure to read this blog post till the end and apply all the steps accurately. However, if you are a newbie to the QuickBooks software and don’t know much about the features and benefits of the software, then we advise you to get in touch with the QuickBooks support team.

What is QuickBooks Error 6177?

QuickBooks error 6177 is a common company file-related error with the software that arises when the user tries to access their company file. This error code indicates that the software has failed to recognize the company file path. This error is generally seen with a pop-up display message on the PC screen, similar to the below image.

Users can also encounter the QuickBooks error 6177 0 if they have moved their company file to a different location or if there are network connectivity errors on their system. Well, there can be various other factors contributing to why you may encounter the QB error code 6177 0. Let’s take a brief look at all the possible reasons and factors behind the error.

Factors Contributing to QuickBooks Error Code -6177

Whenever it comes to listing the possible reasons or factors behind an issue, it becomes impossible to list all the potential factors in one go. However, below, we have listed some common and frequent factors that can contribute to QuickBooks error code 6177.

• An outdated version of the QuickBooks desktop software is one of the primary reasons behind the error.
• QuickBooks software installation files are damaged or corrupted.
• If your PC has been affected by malware threats.
• If the QuickBooks-related system files have been accidentally deleted from the PC, then it can lead to the occurrence of QuickBooks error codes 6177 0.
• An outdated Windows operating version can also lead to QuickBooks error 6177.

Solutions to Fix QuickBooks Error 6177

After having a clear understanding of the possible reasons behind the error, let’s take a look at the list of tried and tested solutions that you can follow to fix QuickBooks error 6177 0 cannot use the path.

Solution 1. Update Company File Location

The first solution we recommend you follow to deal with the error 6177 QuickBooks desktop is to update the company file location. Well, this solution involves two parts, i.e., moving the company file and creating a portable company file.

Step 1. Move the Company File

If you have stored your QuickBooks company file on a server, external drive, or in the cloud, you should move the file to a different location. This will ensure that the company file path is easily accessible and does not cause any errors.

• The first step in the procedure is to run the QuickBooks software on your PC.
• Thereon, press the F2 key on your keyboard. This will show you the location of the QuickBooks folder on your PC.
• Open File Explorer on your PC by pressing the Windows + E keys together.
• Navigate to the QuickBooks folder, and then search there for the company file ending with the extension .QBW.

• Now, note down the drive’s name and location, and move the file to the C drive. Make sure to bring the file back to the same location once the process is finished.

Step 2. Create a Portable Company File & Restore it to the Server

• Run the QuickBooks desktop software on your PC, and then select the Open or Restore an Existing Company option.
• Now, browse and open the file you stored on the C drive.
• Create a portable company file and then navigate to the File menu option.
• After that, choose the Close QuickBooks Company option.
• Again, reopen QuickBooks, and this time, navigate to the File menu > Open or Restore Company option.
• Choose the Restore a Portable File option, and then click on the Next option.

• Search and select the portable file you created, and then click on the Open > Next option.

• To restore it, select the drive from which you originally moved the company file.
• Click on the Save option. This step will bring your company file back to the network.
• At last, click on the File menu option, and then choose the Quit QuickBooks option.

By performing the above steps, you have successfully updated the company file location. Thereon, try to access your QuickBooks company file and verify whether the QuickBooks error 6177 0 cannot use the path has been resolved or not.

Solution 2. Download New Updates in QuickBooks Desktop

If you have not updated the QuickBooks desktop software for a long time, then it can cause various compatibility issues and may even result in QuickBooks error 6177 0. Also, by updating the QB desktop software to the latest release, you can experience the advanced and latest features and improvements from the bugs.

Here are the steps that you can follow to update the QuickBooks desktop software to the latest available version on your PC:

• Run the QuickBooks desktop application on your PC, and then navigate to the Help menu option.
• After that, click on the Update QuickBooks Desktop option, and then choose the Update Now option.

• Click on the Reset Update option, and then select the Get Updates option.
• With that effect, the downloading process for the new updates will commence on your workstation.
• Once that process ends, then close the QuickBooks software and launch it again.
• Thereon, a prompt window asking you to Install the Updates will appear on your screen. Just complete the process by clicking on the Yes option.

Solution 3. Run the QuickBooks File Doctor Tool

QuickBooks File Doctor is a diagnostic tool that Intuit offers to help QB users fix various common problems. To run the QB file doctor, given below are the steps that you can follow:

• The first step in the procedure is to download and install the latest version of the QuickBooks Tool Hub (1.5.0.0) on your PC.
• Thereon, launch the tool hub and choose the Company File Issues section.
• After that, click on the Run QuickBooks File Doctor option, and then it might take a few minutes to open the company file.
• Choose your company file from the drop-down menu. If you can’t find it here, then click on the Browse option to manually select your company file.
• Proceed ahead with the procedure by clicking on the Check the File option.
• Thereon, provide the QuickBooks admin login password, and then click on the Next option.

With that effect, the file doctor tool will start the scanning and repair process of the company file. Although it is recommended to keep the tool running until the scanning process ends to ensure the successful restoration of the company file.

Read Also – QuickBooks error 3371 status code 11118

Solution 4. Reset the Multi-User Hosting

By resetting the multi-user hosting, you can resolve all the issues that might be arising while accessing the company file. This will provide a fresh start to the hosting process and fix the issues that might be causing the file access errors.

Let’s take a look at the steps that you can execute to reset the multi-user hosting:

• First of all, launch the QuickBooks desktop software on your server workstation.
• Thereon, navigate to the File menu, and then choose the Utilities option.

• Proceed further in the process by choosing the Stop Hosting Multi-User Access option.
• Confirm your request by clicking on the Yes option.
• Again, navigate to the File menu and choose the Close Company option. This step will reset all the hosting settings.
• Launch the QuickBooks software after completing the aforementioned steps without opening the company file.
• Navigate to the File menu and then choose the Utilities option.
• Subsequently, choose the Host Multi-User Access option and click on the Yes option.
• At last, move back to the File menu and choose the Quit QuickBooks option.

Solution 5. Manually Repair the File Path

If the above-listed solutions do not help in resolving the QuickBooks error code 6177, then there might be some chances that the company file path will be incorrect or corrupted. Therefore, manually repairing the file path will help you resolve QuickBooks error 6177.

Here are the actions that you can undertake to manually repair the file path:

Step 1. Locate the network Data File

• First of all, open File Explorer on your PC, and then navigate to the QuickBooks folder.
• Thereon, search there for the network data file. You can identify the file by looking for the extension ending as .nd.
• Right-click on the file, and then choose the Delete option. Don’t panic; this will not impact your company’s data.

Step 2. Run QuickBooks Database Server Manager

• The first step is to download and install the QuickBooks Database Server Manager on your workstation.
• Navigate to the Windows Start Menu and then type Database in the search bar.
• From the search results, double-click on the QuickBooks Database Server Manager.
• As the tool opens on your PC, you have to select the QuickBooks folder where your company files are saved.
• Proceed further in the process by clicking on the Start Scan option.
• As the scanning process ends, choose the Close option.
• At last, set up the folder permissions to share your company files.

Ending Note

With this, we have reached the end of this blog. We hope that the above-listed solutions have helped you resolve the QuickBooks error 6177. However, if you still have any doubts or queries about the troubleshooting process, then we recommend you get in touch with the QuickBooks enterprise desktop support team. Our trained experts are available 24/7, around the clock, to attend to your query and help you resolve any queries you may have. So, don’t wait anymore; reach out to us and avail instant assistance.