Expert Recommended Fixing Solutions for QuickBooks Error 15103 

quickbooks error 15103

Under the guidance of experts, learn easy and effective strategies to eliminate the QuickBooks error 15103 from your software.

If you’re looking for a reliable tool to help organize your finances, QuickBooks is the perfect solution for small and midsize business owners. One of the great things about QuickBooks is that it is constantly improving with updates every two months, ensuring that you always have access to the latest features and functionalities to make managing your finances even easier. When you update your software, you’ll notice that it becomes even more user-friendly and efficient. However, some users may encounter errors, such as QuickBooks error 15103, particularly when upgrading the payroll feature. Don’t worry, we’re here to help you troubleshoot and get back to using QuickBooks smoothly in no time!

In this article, we’ll explore the error 15103 in QuickBooks and uncover its potential causes. We’ll help you understand why this issue occurs and provide you with effective solutions to resolve it. Stay tuned for expert tips on how to quickly fix this problem and get back to smooth sailing with your accounting software. Make sure to read this article all the way through and follow the instructions provided to achieve the best results. Having confidence and the right techniques will make it easier for you to grasp the process and solve any issues that may arise. Remember, continued practice will always make the procedures better!

What is QuickBooks Error 15103?

Are you having trouble updating your QuickBooks desktop or payroll functions? You may be experiencing QuickBooks error 15103, also known as the payroll update error. This error can prevent you from accessing the latest QB payroll services, causing issues with outdated software. Don’t worry, we can help you resolve this issue and get your QuickBooks up and running smoothly again! While error 15103 in QuickBooks can be frustrating, it typically stems from problems with your Internet Explorer or Edge browser settings or the verification of digital signatures. However, with the right approach and guidance, you can easily resolve this payroll update error. Keep reading to learn more about how to fix it and get back on track with your software.

List of QuickBooks 15XXX Series Errors

The QuickBooks error 15103 belongs to the series of 15XXX, which interrupts the user to operate the QB successfully. Here we compiled a list of QuickBooks 15000 series errors. Take a look to enhance your knowledge that will undeniably prove beneficial in the long run.

QuickBooks 15XXX Series Error CodesTheir Major Causes
QuickBooks error code 15101The poor internet connection and incorrect security settings triggers error 15101 in QB.
QuickBooks error 15107The damaged payroll update and corrupted windows registry.
QuickBooks Error 15215When the QuickBooks is unable to verify the digital signature.
QuickBooks error code 15102Incorrect download location and poor network cause the failed to reset update.
QuickBooks error 15271Using outdated digital signature or improper installation of QB application.
QuickBooks error code 15106When the antivirus or system security blocks the communication.

We hope the above-mentioned table helps you in understanding the different error codes belonging to the series of 15XXX with their major reasons for appearance. Now, let’s get back to solving the specific error code 15103 in QuickBooks desktop by exploring the next section and understanding what may be causing this issue.

What are the Possible Causes of QuickBooks Error Code 15103?

If you’re encountering error code 15103 in QuickBooks desktop, it could be due to various factors, such as incorrect configuration of Internet Explorer or Edge browser. However, there are other factors that can contribute to this problem. To help you understand better, we have listed the common causes below. Take a look and see if any of these could be the reason behind the error in your software.

  • If QuickBooks fails to verify the digital signature.
  • The Damaged Windows Registry also invites the QuickBooks error 15103.
  • Prior internet connections were unable to establish a smooth connection, leading to QuickBooks error code 15103.
  • Restricted file permission makes it impossible for users to easily update the QuickBooks Desktop.
  • QuickBooks installation is incorrect or improper.
  • If you are running multiple instances of QB Desktop on the computer, this may cause conflict during the update process.
  • An incorrect date or time in your system is also one common reason for QuickBooks update error 15103.
  • Uncertain antivirus attack or damaged company file would be another reason that invites the QuickBooks payroll update error 15103.

What are the Indicators for Error Code 15103?

Encountering an error message “QuickBooks Error 15103: The update program is damaged or the update program cannot be opened.” is the common sign for users. But sometimes error messages don’t pop up, making it hard to figure out what’s wrong. But if you know the common signs, you can quickly troubleshoot and fix the issue before it causes any more problems. Check out the list below to help you identify and solve any issues with ease!

  • Most users are unable to run the payroll update or download QuickBooks Desktop.
  • The system starts freezing.
  • Commands performed slowly.
  • The system is unable to open the company file or payroll feature.

7 Solutions for Fixing the Error 15103 QuickBooks Desktop

Don’t worry if you encounter an error while updating your payroll in QuickBooks – we’ve got you covered! This issue may disrupt your finance workflow and software updates, but with our seven expert-recommended troubleshooting methods, you can easily fix the problem. Take a moment to review the steps below and implement them to ensure smooth operations and security for your QuickBooks.

Solution 1: Use the QuickBooks Install Diagnostic Tool

If you ever run into any errors while updating or installing QuickBooks, just use the QuickBooks Install Diagnostic tool. Intuit created this tool to swiftly identify and resolve any potential issues. All you have to do is download the tool, follow the simple on-screen instructions, and let it work its magic. Check out the step-by-step guide below to see how easy it is to use!

  • First, close the QB and other third-party applications running in the background.
  • Now, download the most recent version of QuickBooks Tool Hub.
quickbooks tool hub
  • Once the downloading process is complete, save the file on your computer where you can easily access it.
  • Then, open the downloaded file, QuickBooksToolHub.exe.
  • Start the installation process by following the on-screen instructions.
  • Agree to the terms and conditions and wait until the installation process is completed successfully.
  • Once completed, return to the Windows Desktop and double-click the Tool Hub icon.
  • Additionally, click on Installation Issues.
  • Choose the QuickBooks Install Diagnostic Tool, and let the tool scan and repair the damage.
  • Once the scanning process is complete, restart the application and try to update the QB now.

Solution 2: Correct the System Date and Time

Having the wrong date and time in your system can often cause issues with your software. If the diagnostic tool doesn’t work, try checking and adjusting your computer’s date and time settings to make sure they are correct and synced with the right time zone. This simple step can help resolve many problems you may be experiencing.

  • To begin the process, click on the Clock icon located on the right side of your PC.
  • Now, from the drop-down menu, click on the Adjust Date/Time option.
  • Then, you have to change the Date and Time.
  • Hit the OK tab to Save the changes.
  • After completing the aforementioned procedure, restart the computer and attempt to update the payroll to verify the status of error 15103 in QuickBooks Desktop.

Solution 3: Restart & Update the Computer

If you’re having trouble with your computer, don’t worry! Sometimes just restarting it can work wonders. If the above methods fail to fix the issue, you can try to close all your open apps and give your system a fresh start. For a step-by-step guide, keep reading below!

  • Close all the applications running in the system, along with QuickBooks.
  • Shut down your PC and restart it again.
  • Now, double-click on the QuickBooks icon to open the software.
  • Choose the option Run as Administrator.
  • Move your cursor to the Help Menu and click on the Update option.
  • Then, click on Get Updates.

If you are easily able to update the QuickBooks feature, then congrats! You have successfully resolved the issue. If you are still facing the problem, don’t be upset. Implement the next approach.

Solution 4: Verify your Internet Connection

Having a stable internet connection is crucial for QuickBooks to function properly. If your internet connection is not strong, you may encounter errors like 15103 in QuickBooks Desktop. Before updating, make sure to check your internet connection to prevent any interruptions. Here are some steps to help you check your connection:

  • First, the user has to ensure that the QuickBooks files have proper internet access for incoming and outgoing traffic and configure their firewall and antivirus.
  • Properly set the Firewall and Antivirus to avoid further bugs.

Solution 5: Utilize the Reboot.bat file.

If you’re still experiencing the QuickBooks error code 15103 after trying the methods above, consider running the Reboot.bat file to help with the updating process. We’ve provided a detailed guide for you to follow in order to ensure a successful update without any errors.

  • First, close down all of QuickBooks Desktop and right-click on the QuickBooks icon.
  • Now, click on the Properties option.
  • Select the Open File Location tab and move your cursor to the top-right search bar.
  • Here, you have to type Reboot.bat.
  • Then, select the option “Run as Admin” and click the Yes tab.
reboot file
  • Apply the changes by restarting the application.
  • Therefore, if you want to update, hit the Update tab and wait for the application to finish updating.
  • Finally, restart the QB and check the error status.

Solution 6: Update the Digital Signature

Encountering error code 15103 in QuickBooks desktop? It could be due to an invalid digital signature. To resolve this issue, update the digital signature required by the system to authorize an update file for installation. Simply follow the steps below to complete the procedure correctly.

  • To begin the process, close the QuickBooks Desktop and Company File.
  • Now, click on the Windows button and navigate to the Search bar.
  • Here, you have to type “QBW32.exe and right-click on the option.
  • Hit the Properties tab.
  • Then, in the Digital Signature list, add
  • Open the Details option and view the Digital Certificate.
  • Once the installation is over, click on the Install Certificate option and complete the process.
install certificate
  • At last, restart the system and try to download the update to check if the error still persists.

Solution 7: Close the User Account Controls

To fix QuickBooks update error 15103, simply turn off the user account controls temporarily. To successfully implement this technique, follow the provided step-by-step procedure below. It is important to follow these instructions carefully in order to achieve the best results.

  • Click on the Start Menu and navigate to the Control Panel.
  • Click on the User Account Control tab.
  • Then, in the display window, choose the Never Notify option.
  • To apply the changes, hit the OK tab.
  • Now, install your pending updates, and then reset the settings.

End Note!

We believe that trying out the techniques mentioned above will assist you in resolving the troublesome QuickBooks update error 15103. If you are still facing issues, we suggest reaching out to the QuickBooks Enterprise support team for expert advice and assistance to ensure your software runs smoothly.