Detailed Guide on QuickBooks Error 6189 and 816 – Fix Like Pro!

QuickBooks Error 6189 and 816

Simply fix QuickBooks error 6189 and 816 with the help of a professional guidance while scrolling down below and reading the following carefully.

QuickBooks accounting software is like having a personal finance expert at your fingertips. Its ability to quickly and efficiently manage all your accounts makes it a popular choice among all sizes and types of businesses. From the day its launch until now, the software has enhanced its user performance by providing effective financial operations. As software packed with multiple functionalities, it’s also prone to various types of issues, such as QuickBooks error 6189 and 816.

If you encounter the same issue in your QB software, don’t worry; the QB expert team is here with our detailed guide. Through this blog post, we will provide you with complete information about the QuickBooks error 6189 816. providing you with expertly recommended methods so that you can easily fix the issue. So, without any waste of time, start scrolling down and make efforts to keep your QB software glitch-free.

Decode the Term QuickBooks Error 6189 and 816

The first step to resolving the QuickBooks error 6189 and 816 in your software is to understand the error message completely. This not only helps you expand your knowledge but also makes your path clear to fix the issue. As the error code belongs to the 6000 series of errors, this issue also occurs due to a disturbance in the company file. Generally, users encounter this error when they try to access the company file, which might not be working or is being used by another program. Simply put, the error indicates that you are no longer authorized to access the company file.

QuickBooks Error 6189 and 816 screenshot

Additionally, the error message indicates that the issue lies within the multi-user network and not the accounting data itself. Don’t be upset; there are various methods available to resolve this problem; however, it is important to first identify the root cause that is triggering this issue in your software. Please refer to the following section for comprehensive knowledge on the common reasons for this issue.

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Why Do QuickBooks Error 6189 and 816 Strike in your Software?

To permanently eliminate the problem from your QB software, you should know the triggering point required to directly target the root cause and troubleshoot the error easily. There are multiple reasons that cause QuickBooks enterprise error 6189 and 816 depending on the type of software version you are using and other such factors. Considering these pointers will help you get the most out of your actions.

  • The antivirus attack or malware will infect the QB program, and users will encounter QuickBooks error 6189 in their software.
  • When you try to access the company file, which is already open somewhere in a single-user mode.
  • Another reason would be entering incorrect information in the company file.
  • If there is corruption in the QB registry file.
  • When you are using pirated Windows to operate the company file.
  • The damaged or broken .ND files trigger the QB error code -6189.
  • In case you are opening a company file without insufficient permissions.
  • The mismatch between the company file and the .TLG file.
  • Improper or incorrect installation of QB Desktop.
  • If you try to open the outdated QuickBooks application.

List of Indicators for QuickBooks Error -6189, -816

The following pointers will help you identify the presence of QuickBooks Error -6189, -816 in your software, even if you’re not receiving a warning message. Sometimes, your software may start behaving differently, indicating that something isn’t right. By paying attention to these cues, you can detect the presence of Error 6189 and take appropriate action, ensuring the smooth functioning of your QuickBooks software.

  • First and foremost, you are not able to open your company file.
  • Suddenly, your screen starts to freeze or respond slowly to commands.
  • After restarting your QB software, you are not able to access your company files.
  • The company data file fails to connect with the QB software.

How to Easily Recognize & Resolve the QuickBooks Error 6189 816

After thoroughly reviewing and comprehending the above-mentioned sections, you’re now equipped to apply the troubleshooting methods provided by experts. Make sure you read the pointers first, understand the whole process, and then implement it in your software. But before jumping into the troubleshooting methods, it is important to take a backup of your essential company file data to prevent any loss.

Method 1: Change the Location of Your Company File

The first method to troubleshoot the problem is to change the location of company files on your computer’s local storage. Storing the company file online can potentially trigger errors, particularly if the online file storage service is experiencing downtime, preventing QuickBooks from accessing your data. To begin the process, simply follow the procedures listed below:

  • In case you save the company file to an external storage device, then connect the device to the system.
  • Now, copy the company file and Save it on the desktop.
  • Here, press and hold the Ctrl key to run the QB application.
  • When you get the No Company Open screen, hit the Open/Restore Company option.
Open Company File screen
  • Search for the company file that is saved on the desktop and access it to check the status of QuickBooks error -6189,-816.

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Method 2: Repair the (.TLG) Transaction Log File

The damaged transaction log file is one of the common reasons that triggers the QuickBooks enterprise error 6189 and 816. This will interrupt productivity and increase stress among the users. The most effective method to this problem is to recreate the file by following a few simple steps outlined below:

  • To begin with, press the Windows + E keys together to launch the Windows File Explorer.
  • Then, navigate to the QuickBooks Installation folder, where the program file is located.
  • Here, you have to search for the file that has a similar name to your company file .ND extension.
  • Click right on the file.
  • Hit the Delete option.
  • Running the QB will create a new .ND file.
  • At last, try to open the company file to see if the error still persists.

Method 3: Use the QuickBooks Tool Hub

The QuickBooks Tool Hub is a highly effective tool for resolving QB errors, equipped with multiple features designed to streamline operations by automatically troubleshooting issues. The tool initiates a scanning process to identify and rectify the problem, providing clear instructions for resolving the problem. If both of the previously mentioned methods fail to eliminate the issue, it’s recommended to download and install the QuickBooks Tool Hub. Below are the proper steps to begin the process; please read and follow them accordingly:

  • Start the process by closing down the QB application.
  • Now, download the QuickBooks Tool Hub file.
  • Place the file where it will be convenient for you to find it.
  • Click on the QuickBooksToolHub.exe file.
  • Then, follow the on-screen instructions to commence the installation process.
  • Once the installation process is completed successfully, double-click on the Windows desktop to open the tool.
Quickbooks Tool Hub icon
  • Here, click on the Program Problems option.
Program Problems Screen
  • Navigate to the QuickBooks Fix My Program tab.
Quick Fix Program Option
  • Start the QuickBooks Desktop and open your .QBW data file.

Method 4: Install the QuickBooks Database Manager on the Server

The server system usually stores the company file and the other QB files, while the other systems on the network are considered workstations. If you are hosting your own network, then the QuickBooks database server manager will help keep the multi-user network stable. To begin the process, let’s follow the pointers outlined below:

QB Database Server Manager
  • First, you have to make sure that QuickBooks Database Manager is installed on your server, where the company files are stored.
  • At the time of installation of the Database Manager, one does not require an additional license.
  • If you do not see the QB database user, install Database Manager.
  • Select “Start Scan” when the installation is complete, just in case the company file appears.
  • Then, browse the location and click on the Start scan.
Brows and Start Scan option
  • The scanning process will automatically file the firewall permission on its own.
  • Once the process has successfully finished, select the Close tab.

Method 5: Update the QuickBooks Desktop Application

Utilizing an outdated version of QuickBooks can introduce numerous errors into your software. Not only does this result in various types of bugs, but it also slows down productivity due to frequent interruptions. If you’re experiencing the QuickBooks error -6189,-816 in your software, it’s recommended to take action promptly. Without wasting time, follow the simple steps mentioned below to install the update successfully:

  • Go to the Help menu in QuickBooks Desktop.
  • Then, select the Update QuickBooks Desktop option.
Update QuickBooks Screenshot
  • Click on the Update Now tab.
  • Next, choose the Get Update option to get the most recent updates on your software.
  • Lastly, complete the installation process properly and restart your software.


Fixing the QuickBooks error 6189 and 816 might be quite a time-consuming process, but when you implement the techniques mentioned above correctly, you will easily troubleshoot this issue. In case you are still not able to resolve the problem, try to restart the system, which might sometimes work magic. For more valuable information like this, please check out our other blogs.